Once again DnB and their Tricks
We spoke earlier in relation to building business credit and the fact that the main business credit bureau in the nation is full of tricks. This in itself is no encouragement to build business credit; but the real truth is that business credit is normally not regulated by the government, so there are a lot of things they can get away with legally(although they may not be ethical). But I now have a solid example and a client of mine said is ok to post it on the blog so I decided to share it with you visitors.
This customer bought the business credit bible. He also did not read throughout my entire blog so when he was applying for his eupdate password, he used the older method of doing it online instead of the new method of calling to get it immediately at no cost, FREE!. He went through the usual method of applying for his eupdate password and they responded with their old tricks of saying that his file was not complete. View the mail below. I have copied his email to me as well as the email that Dun and Bradstreet sent to him:
Thank you Marc.
I have a question already.
I’m following the steps in your book, and I just retrieved my DUNS number, and just received it by email. I didn’t even know that I already had that number lol…
My business is called XXXXXXXXX, LLC, and it is a real company. I have 6 employees and 22 contractors; and I pay insurance, works comp, federal taxes, etc…
It was incorporated on July 2007…
Now when I followed your advice in setting up a eupdate password, I received this email from them:
“Dear marc’s client,
We have received your request for a D&B eUpdate password, but are unable to process it without additional information.
Please have a principal of the business contact our Customer Resource Center at 1-888-814-1435 Monday-Friday 8:00 AM – 6:00 PM Local Time to request a D&B eUpdate password or obtain further assistance if needed.
Thank You,
D&B eUpdate Team”
Please note that this is a trick. They have assumed that since the client is now trying to fix his file he does not know much about business credit. They will claim that the file is not complete because he does not have a rating, and they will make many other claims. If you get this email please do not call the number they provided. That is their sales line. They will try to sell you one of the credit builders, and if any of you have been reading my blog thoroughly, you will know that you can get the first business credit builder for free by calling in. This is just to show you guys how sneaky these are still are.
Marc





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